As a user, you agree to:

• Provide accurate and complete information during consultations.
• Use the services responsibly and solely for lawful purposes.
• Follow any recommendations provided by TeleVet professionals.

TeleVet, its employees, contractors, veterinarians, IT staff, and representatives are not liable for:

• Misuse of information or recommendations provided during consultations.
• Delayed access to services caused by technical issues beyond our control.
• Losses resulting from miscommunication or non-adherence to advice.

In no event shall TeleVet’s liability exceed the total fees paid for the consultation.

Telehealth services are limited in scope and based on the information you provide. TeleVet does not guarantee accurate diagnosis or treatment for conditions requiring in-person evaluation. Always consult a local veterinarian when in doubt.

• Fees for services are outlined during booking and are non-refundable unless determined otherwise by TeleVet management.
• Payments are processed through secure third-party payment gateways. TeleVet is not responsible for errors caused by these payment processors.

All website content, branding, logos, text, and graphics are the exclusive property of TeleVet. Users may not reproduce, distribute, or modify any content without prior written consent.

TeleVet may integrate with third-party applications or services for scheduling, payments, or communications. By using our services, you agree to the terms of these third parties, and TeleVet is not liable for issues arising from their use.

Your use of TeleVet services is also governed by our Privacy Policy. TeleVet takes all reasonable precautions to safeguard your data but is not liable for breaches beyond our control.

You agree not to:

• Misrepresent your identity or your pet’s condition.
• Use the website or services to harass or harm others.
• Attempt to hack, modify, or disrupt TeleVet’s systems.

These terms are governed by the laws of the State of Colorado. Any disputes arising from these terms shall be resolved exclusively in the courts of Colorado.

TeleVet is not responsible for delays or failures caused by events outside our reasonable control, including natural disasters, technical failures, or government actions.

You agree to indemnify and hold harmless TeleVet, its employees, contractors, IT staff, veterinarians, and representatives from any claims, damages, or losses resulting from your misuse of our services.

TeleVet reserves the right to terminate access to its services if you:

• Violate these Terms & Conditions.
• Provide fraudulent or misleading information.
• Engage in behavior deemed harmful to the company or its representatives.

Feedback provided by users may be used to improve TeleVet’s services. By submitting feedback, you grant TeleVet the right to use it without compensation or restrictions.

TeleVet may revise these Terms & Conditions from time to time. Continued use of the services constitutes your acceptance of the updated terms. For questions or concerns about these Terms & Conditions, please contact us at: help@televet.care.